Convergeone Government Solutions LLC
City-funded organization
ConvergeOne Government Solutions LLC, branded C1Gov, is the government-focused arm of IT and communications integrator ConvergeOne, describing itself on its own site as a systems integrator providing unified communications, customer-experience, cybersecurity, and networking services to federal, state, and local government clients. Its one NYC contract, "One Number Call Center Solution Services" for the Department of Social Services ($30 million, tagged "Intergovernmental" on Checkbook, 100% of its $30 million in all-time city awards awarded without a fresh competitive bid), corresponds to a case study on C1Gov's own site describing its partnership with NICE inContact to move NYC DSS's call center onto a cloud-based CXone platform.
- Industry (per city contracts)
- Professional Services
- City contracts (active)
- $30,288,664 · 1 contract
- Awarded all-time
- $30,288,664 · 1 since 2021, incl. expired
- Paid to date
- $20,673,138
- Won without a fresh bid
- 100% of contract value · $30,288,664 · 1 contract
Holds contracts at
- Department of Social Services City agency
City contracts
Registered city contracts, largest first by current contract value (not amount spent): running now, then registered to start later, then ended. Totals count every registered contract. Each line shows its Checkbook contract ID. The tag on each row is how it was awarded (“no-bid” = non-competitive).
- One Number Call Center Solution Services Department of Social Services · CT106920228803539 $30,288,664