Language Line Services, Inc.

City-funded organization

Language Line Services, Inc. (LanguageLine Solutions) is a Monterey, CA-based company, founded in 1982 and now owned by Teleperformance, that is the world's largest provider of telephonic and video interpretation and document translation services. It holds $20.6 million in active NYC contracts as of August 2026 spanning ACS, DCAS, DFTA, DCWP, DoITT, Probation, and Social Services, out of $306 million awarded citywide since 2005; about 49% of that value ($151 million) was won without a fresh competitive bid, including a $24.5 million no-bid emergency COVID-19 contact-tracing interpretation contract and large renewal-without-rebid interpretation/translation contracts.

Industry (per city contracts)
Professional Services
City contracts (active)
$20,639,777 · 5 contracts
Awarded all-time
$306,029,554 · 236 since 2005, incl. expired
Paid to date
$235,032,594
Won without a fresh bid
49% of contract value · $151,127,772 · 18 contracts
Based in
Monterey, CA (out of state)
Chairman / CEO
Scott Klein

Holds contracts at

City contracts

Registered city contracts, largest first by current contract value (not amount spent): running now, then registered to start later, then ended. Totals count every registered contract. Each line shows its Checkbook contract ID. The tag on each row is how it was awarded (“no-bid” = non-competitive).

Sources