S7146 (2025-26 session)
NY State bill
Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.
- Title
- Relates to customer service access
- Type
- New York State Senate bill
- Session
- 2025-26 session
- Status
- In Senate Committee
- Latest action date
- 2025-04-02
- In committee
- Consumer Protection
- Introduced
- 2025-04-02
- Law section
- General Business Law
Sponsors
Heard in committee
- Consumer Protection NY State Senate committee