A10236 (2025-26 session)
NY State bill
Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.
- Title
- Relates to enhanced customer service standards and compliance framework for utility customer assistance operations
- Type
- New York State Assembly bill
- Session
- 2025-26 session
- Status
- In Assembly Committee
- Latest action date
- 2026-02-12
- In committee
- Energy
- Introduced
- 2026-02-12
- Same as
- S9166
- Law section
- Public Service Law
Sponsors
- Catalina Cruz Assembly Member, District 39
Co-sponsors
Heard in committee
- Energy NY State Assembly committee
Same as
- S9166 (2025-26 session) NY State bill