S9166 (2025-26 session)

NY State bill

Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.

Title
Relates to enhanced customer service standards and compliance framework for utility customer assistance operations
Type
New York State Senate bill
Session
2025-26 session
Status
In Senate Committee
Latest action date
2026-02-10
In committee
Energy And Telecommunications
Introduced
2026-02-10
Same as
A10236
Law section
Public Service Law

Sponsors

Co-sponsors

Heard in committee

Same as

Sources